Plan your arrival and meeting arrangements
Send your flight number, arrival date, expected arrival time and reachable contact details when enquiring. Handover depends on availability and confirmation. Narita is a pickup and return arrangement location; this does not imply a walk-in CARBUCKS airport counter.
Allow for immigration and baggage collection rather than treating the scheduled landing time as the handover time. Watch for contact from our team after placing your request. Confirm the meeting instructions, contact method and quote before departure; use the instructions for this booking rather than a previous journey.
Compare the whole route and complete quote
Ask about a Narita pickup and return, or different combinations with Haneda and Tokyo locations. Airport-related service charges can depend on the route. Give both pickup and return locations so the team can quote the actual arrangement instead of comparing daily base rental alone.
Include the rental, insurance, selected extras and applicable handover services in your budget. Airport arrangements are not described here as free, and unconfirmed late-night or immediate service is not guaranteed. Book ahead where possible. Short-notice bookings less than 12 hours before pickup incur an additional service fee and require availability and staffing confirmation.
Choose for your group and luggage
Smaller parties can compare the N-BOX and Fit, while families with more passengers, child seats, a pushchair or larger suitcases can compare the Noah, Serena and Alphard. Look beyond the number of seats: luggage space with passengers seated is equally important.
Photographs illustrate the model; actual specification and supply require confirmation. Share passenger numbers and suitcase sizes with the team if you are unsure which car fits. The N-BOX ¥8,820 daily offer can be checked separately for eligible dates, with winter and holiday exclusions explained on its offer page.
Flight changes and your return journey
Contact the team promptly if your flight is delayed or your plans change so that timing and any related charges can be reconfirmed. Keep your booking reference, a working email address and reachable contact number available.
Confirm your return date, time and location in advance. A switch of airport or city return point needs agreement rather than an unannounced change. Read the insurance and rental guide, prepare the required driving documents, and check the vehicle, dates and charges in your confirmation.
Frequently asked questions
Is there a fixed CARBUCKS airport counter?
This page describes pre-arranged handover, not a walk-in counter. The team provides the meeting instructions.
Can I return somewhere other than Narita?
Ask us to confirm availability and charges for your full route.
Are airport services included in the daily rental?
Do not assume they are included. Refer to the complete confirmed quote.